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Domino's surpasses sales expectations as promotions drive pizza orders

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April 29, 2024
Juveria Tabassum - Reuters

By Juveria Tabassum

LA Post: Domino's surpasses sales expectations as promotions drive pizza orders

(Reuters) -Domino's Pizza topped expectations for first-quarter sales and profit on Monday, as consumers in the United States tapped into offers through the pizza chain's loyalty program.

The company's shares, which have gained about 21% so far this year, rose nearly 7% in early trading.

Domino's has managed to buck a downbeat trend for eating out in the United States, with better returns on its loyalty program and fresh promotional offers drawing inflation-weary consumers to its pizzas and chicken wings.

U.S. same-store sales rose 5.6% in the quarter, beating LSEG estimates of a 4.04% increase.

Domino's said while order count grew both in the U.S. carry-out and delivery businesses across all income cohorts, it grew the most in lower-income consumers.

"Customer responses to deals are stronger than to everyday low prices," CEO Russell Weiner said on a post-earnings call.

Lower food costs and higher franchisee fee boosted margins in the quarter. Its earnings of $3.58 per share beat analysts' estimate of $3.39.

"We believe consumers will continue to react favorably to the value and convenience of Domino's pizza, helping the firm maintain its market leader position in the U.S.," said Northcoast Research analyst Jim Sanderson.

Domino's revamped its loyalty program in September last year and entered into a third-party delivery partnership with Uber Eats, helping it rekindle delivery demand after a period of weakness.

Domino's said it was seeing higher percentage of single-user transactions through Uber Eats than it was through its own channels.

The company is also pushing forward with promotions such as its carry-out "boost" weeks that provide 50% week-long discount and offers like giving customers a $3 coupon on online tips of $3 or more to their delivery drivers.

Domino's said it would add about six boost weeks in 2024.

(Reporting by Juveria Tabassum; Editing by Shilpi Majumdar)

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